Extanse - Building Customer Loyalty

JPMA's KIOSK solution Extanse will break new ground in the retailer's ability to create a highly effective customer loyalty at the chain, site, or cooperative mall level.

Using touch-screen, thin client KIOSK, and web technologies, Extanse will permit the retailer to place non-intrusive 'mini-kiosks' as desired within the store site. Shoppers may verify prices, locate any merchandise item by using an attached bar-code scanner or the simple touch-screen KIOSK interface. Store promotions may be printed by the shopper at a touch. Special rebate coupons may be printed on request or managed electronically in conjunction with the POS front-end.

The retailer may define related or competitive merchandise for promotion with the viewing of any shopper request. Special incentives may be offered to shoppers purchasing these related or competitive products. Additionally, shoppers may compare related items in terms of 'cost per unit' - again, at a touch from the KIOSK.

Selected customers may receive individualized shopping lists or special promotions based on their own specific shopping patterns. Extanse's KIOSK will function as a "Data Warehousing front-end" to define shopping patterns which permit instant recognition and reward. Contact JPMA today to see what our KIOSK solutions can do for your company. Your customer loyalty will never be better.

Related Links

Catering to True-blue Customers